Effective Date: 6/3/2026

At Health From Within, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, use our services, or communicate with us.

By accessing our website or using our services, you agree to the terms outlined below.

1. Information We Collect

1.1 Personal Information

We may collect personal information you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Date of birth
Appointment details

1.2 Financial Information

If you make a payment, we may collect billing details. Payment processing is handled through secure third-party payment processors. We do not store full credit card information on our servers.

1.3 Health Information

As a chiropractic practice, we may collect health-related information necessary to provide safe and appropriate care. This may include information regarding injuries, medical conditions, or treatment history.

1.4 Usage & Technical Data

We may automatically collect certain information when you visit our website, including:

IP address
Browser type
Device information
Pages visited
Time spent on pages

This information helps us improve website functionality and user experience.

2. Use of Information

We use your information to:

Schedule and manage appointments
Provide chiropractic services
Respond to inquiries
Process payments
Improve our website and services
Send appointment reminders and relevant communications
Comply with legal obligations

We do not sell or rent your personal information.

3. SMS Communications & Opt-In

If you provide your phone number through our website, forms, or in person, you may opt in to receive SMS communications from Health From Within.

These messages may include:

Appointment confirmations and reminders
Service-related updates
Follow-up messages

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact our office directly.

SMS consent is not shared with third parties for marketing purposes.

4. Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

We do not sell, rent, trade, or transfer mobile numbers or SMS consent data under any circumstances, except as required by law.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience.

Cookies may be used to:

Analyze website traffic
Improve performance
Understand visitor behavior

You can modify your browser settings to decline cookies. Disabling cookies may affect certain website functionality.

We may use third-party analytics services (such as website analytics tools) that collect non-personal usage data to help improve our website.

6. Data Security & Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure.

Access to personal information is limited to authorized personnel who require it to perform their duties.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable laws and healthcare regulations.

8. Your Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of information where permitted by law
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18 without parental involvement. We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions regarding this Privacy Policy, please contact:

info@hfwmail.net

Ready When
You Are

Schedule online in a couple of clicks, or call and one of our team members will get you booked.

Do you accept insurance?

We work with a limited number of plans, and many of those usually cover only a small part of care. Most of our patients pay directly for their care plan. This is intentional. Insurance is built to pay for short-term symptom relief at the lowest cost to the insurer. It is not built to fund the kind of individualized care that actually changes how someone feels, moves, and functions over time. Coverage rules, visit limits, and “medical necessity” definitions are written around the insurance company’s budget, not around your specific health goals.

Patients choose our office because the plan is theirs, the progress is measurable, and the care is never cut short. If you have benefits you would like us to check, we are happy to look. Either way, the recommendation is based on what your body needs and what you want to achieve, not on what an insurance company is willing to reimburse.

What should I expect at my first visit?

Plan on about 30-45 minutes. You will get intake forms by text or email beforehand. Fill them out ahead of time, or arrive 10 minutes early to complete them here. Our concierge team will greet you, then you will meet one-on-one with your doctor for a consultation, a thorough evaluation, digital X-rays if needed, and your first relief treatment if the findings support it. Your individualized care plan is reviewed at your follow-up visit, once we have your exam and X-ray findings together and can match the plan to your specific health goals.

Do you treat children and during pregnancy?

Yes. Every doctor here is trained to provide pediatric and prenatal chiropractic care. Dr. Ochsner, the founder, is Webster Certified and has more than 28 years of clinical experience. He personally trained each doctor on the team in the Health From Within prenatal and pediatric protocols he developed, so the approach is consistent no matter which doctor you see.

Privacy Policy